How can we help?
Usually replies within 2–3 business days
Need help with Traveletta? Email us — a real human will get back to you. For most questions, the answers below will save you a round-trip.
Email: support@traveletta.app
We usually respond within 2–3 business days.
Common questions
What is Traveletta?
Traveletta helps you turn travel captions and social links into saved places.
How do I restore my subscription?
Open Traveletta, go to the paywall, and tap Restore purchases.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open iPhone Settings › Apple Account › Subscriptions, then select Traveletta.
Why did extraction fail?
Some captions or links may not include enough place information, or the source may be unavailable. Try adding more context or pasting the place name manually.
How is my data used?
When you paste captions or source URLs, Traveletta sends them to our backend to identify travel places. See our Privacy Policy for details.